Announcing Sequence 2.0  
Sequence
All customer stories
SequencexLogo for Inkeep
Why Inkeep chose Sequence to scale their billing and revenue workflow

SaaS
GTM
AI & Machine Learning

20%

Faster time to close deals

91%

Reduction in monthly billing time

< 2 weeks

Implementation time from contract signature to go-live

Schedule your demo and get started in hours.

Jonathan Smith, Head of Business Operations @ Inkeep

"We needed to get our billing and quote to cash process under control fast. Other platforms we evaluated either required 10-12 weeks of heavy HubSpot configuration or couldn't handle the flexibility we needed around price ramping for our pilot-to-paid transitions."

Inkeep

Inkeep provides conversational AI Agents for CX, GTM & Ops teams to enable teams to most fast and scale with AI teammates.

Customer Experience GTM
Industry
11 - 50
Company Size
2023 (YC W23)
Founded

Following their rapid growth with enterprise customers like Midjourney, Clay, PostHog and Render - Inkeep needed a revenue automation platform that could scale with their momentum. Sequence provided the billing and quote to cash foundation to support their expansion without the lengthy implementation timelines or extensive HubSpot configurations required by traditional billing platforms.

The Challenge

  1. Prevent revenue leakage from manual billing operations
  2. Fragmented invoicing across five disconnected systems
  3. No scalable process ahead of major product launch

"We needed to get our billing and quote to cash process under control fast. Other platforms we evaluated either required 10-12 weeks of heavy HubSpot configuration or couldn't handle the flexibility we needed around price ramping for our pilot-to-paid transitions."

Jonathan Smith (Head of Business Operations)

The Solution

Automated pilot-to-paid transitions with billing phases

Inkeep's standard 2-month pilot periods with custom discounted pricing automatically transition to paid annual/monthly terms in Sequence. Product-level discounts display pilot pricing clearly in quotes, and are automatically removed for paid periods. Billing schedules generate invoices based on defined contract phases without manual intervention, reducing monthly billing time by 90% compared to their previous manual tracking process.

One unified platform for the entire contract to cash and revenue process

Inkeep consolidated invoicing from 4 different systems (Brex, Bill.com, Stripe, manual invoicing) into one unified platform while maintaining Stripe for payment processing. Sequence's native HubSpot integration automatically pushes deal data, allowing sales to track their pipeline while finance manages billing in Sequence, eliminating the need for spreadsheet tracking and Slack reminders. Each quote creates a billing schedule that, once activated, automatically generates invoices throughout the contract term, with all deal data syncing back to HubSpot via Sequence's bi-directional integration.

Faster contract negotiations with MSA attachment
Because Inkeep's AI agents require deep system access and handle sensitive customer data, every enterprise deal involves extensive legal review and MSA redlines. Sequence allows teams to attach finalized MSAs and redlined agreements directly to order forms, reducing the friction in contract negotiations. This approach contributed to Inkeep closing deals 20% faster compared to their previous manual process.

2-week implementation

After evaluating DealHub's 10-12 week implementation that would have required heavy HubSpot customization and reliance on their CRM for their quoting process, and Salesbricks’ inflexibility around MSA redlining, Inkeep went live with Sequence in under 2 weeks. From contract signature to sending their first enterprise quotes with automated billing schedules, the lightweight implementation meant Inkeep could start quoting immediately without extensive system reconfiguration - critical timing as they prepared for their public launch and announcement.

Get in touch to book a Sequence demo.

a graph showing Inkeep interfacing with sequence and a few other services

Tech Stack Overview

Other companies using Sequence

See how forward-thinking companies use Sequence to reach their business goals.

Bridge

Acquired by Stripe for $1.1 billion, Bridge is a Sequoia-backed payments platform using stablecoins to simplify global money movement for companies.

Read customer story
<40 days

Successfully onboarded hundreds of customers in under 40 days

8 hours saved

Bridge reduced time spent on billing runs from 12 hours to 4 hours monthly

100%

Fully accurate invoicing for hundreds of bespoke, usage based contracts

screenshot of the Bridge website
Arch

Read customer story
$200k

Increased revenue capture in the first two quarters of using Sequence.

80%

Reduction in quarterly invoicing time in Q3 2025

0.7%

Removed from COGS previously paid in Stripe Billing fees

screenshot of the Arch website
Heron Data

Heron uses AI to automate document-heavy workflows for Financing Companies, Fintechs and Insurers.

Read customer story
93%

Heron's time spent on monthly billing runs reduced from 30 hours to 2 hours

Accurate billing for any pricing

Enabled Heron’s GTM team to launch usage based pricing in 45 days

1 month

Migrated over 100 customers before next monthly billing run

screenshot of the Heron Data website
Volume

Volume is a leading open banking payments platform enabling one-click checkout without any hidden fees.

Read customer story
2 days saved

By automating billing calculations and invoicing each month

2x customers

Handling a doubled customer base without needing additional headcount

Accurate invoices synced to Xero

One platform for accurate usage-based invoices, all synced to Xero

screenshot of the Volume website
See all customer stories

From Inception to IPO

Pay-as-you-go pricing that scales as you grow.

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