Announcing Sequence 2.0  
Sequence
All customer stories
SequencexLogo for Arch
Why Arch migrated from Stripe Billing to Sequence

Fintech
Investments
SaaS

$200k

Increased revenue capture in the first two quarters of using Sequence.

80%

Reduction in quarterly invoicing time in Q3 2025

0.7%

Removed from COGS previously paid in Stripe Billing fees

Schedule your demo and get started in hours.

Billy Motherway, Revenue Operations Manager @ Arch

I’ve been pushing to move away from Stripe Billing for a long time. We evaluated other billing and contract-to-cash platforms, but none of them offered the billing flexibility required for our complex contract terms or the polished quoting experience for our growing sales team.

Arch

Arch is a digital platform for tracking private market investments, consolidating fund data, automating K‑1 collection and surfacing performance insights.

Alternative Investment Technology
Industry
51-200
Company Size
2018
Founded
$77M
Funding Amount

The Challenge

  1. Find Stripe Billing replacement that can track daily # of seats to instantly charge for upgrades, combining annual/semi-annual billing options with quarterly true-up charges
  2. All-in-one CPQ + billing platform to unify sales and finance teams in 1 place
  3. Facilitate Stripe payments for SMB customers and ACH payments for midmarket/enterprise customers

“I’ve been pushing to move away from Stripe Billing for a long time. We evaluated other billing and contract-to-cash platforms, but none of them offered the billing flexibility required for our complex contract terms or the polished quoting experience for our growing sales team.”

Billy Motherway (Revenue Operations Manager)

The Solution

Best-in-class seat-based billing infrastructure

Arch, Incident.io, Attention and others have all transitioned from Stripe Billing to Sequence for this reason. Sequence has built the state-of-the-art billing infrastructure for seat-based pricing models. The real challenge lies in the edge cases— prorated overages, automated charges and credits for upgrades / downgrades and more. Arch leveraged our API to update seat balances daily, unlocking $200k in their first 3 months by capturing revenue that previously wasn’t possible.

CPQ + Billing + Reporting. Sales + RevOps + Finance. 1 platform.

Arch is leveraging Sequence to the full extent. The Sequence e-signature module provides a frictionless signature experience, instantly converting signed quotes into active billing subscriptions. This enables an automated, watertight invoicing workflow for any pricing model. All of which ends up in a clean data export for reporting and commissioning at quarter end.

Complete customisability with customer payment options

Arch configures billing schedules with custom payment methods for each contract. Smaller customers pay via Stripe, but midmarket and enterprise customers use ACH to avoid the 2.7% card processing fees. Sequence’s flexible billing modules allow customers to define payment terms per contract.

Get in touch to book a Sequence demo.

a graph showing Arch interfacing with sequence and a few other services

Tech Stack Overview

Other companies using Sequence

See how forward-thinking companies use Sequence to reach their business goals.

Bridge

Acquired by Stripe for $1.1 billion, Bridge is a Sequoia-backed payments platform using stablecoins to simplify global money movement for companies.

Read customer story
<40 days

Successfully onboarded hundreds of customers in under 40 days

8 hours saved

Bridge reduced time spent on billing runs from 12 hours to 4 hours monthly

100%

Fully accurate invoicing for hundreds of bespoke, usage based contracts

screenshot of the Bridge website
Heron Data

Heron uses AI to automate document-heavy workflows for Financing Companies, Fintechs and Insurers.

Read customer story
93%

Heron's time spent on monthly billing runs reduced from 30 hours to 2 hours

Accurate billing for any pricing

Enabled Heron’s GTM team to launch usage based pricing in 45 days

1 month

Migrated over 100 customers before next monthly billing run

screenshot of the Heron Data website
Volume

Volume is a leading open banking payments platform enabling one-click checkout without any hidden fees.

Read customer story
2 days saved

By automating billing calculations and invoicing each month

2x customers

Handling a doubled customer base without needing additional headcount

Accurate invoices synced to Xero

One platform for accurate usage-based invoices, all synced to Xero

screenshot of the Volume website
Komi

Komi is an all-in-one platform for creators to access brand deals and supercharge their growth.

Read customer story
1 unified platform

Quoting, billing and revenue recognition in a single platform

15%

Reduced revenue leakage by automating billing for custom contracts

8 days

Reduced deal cycle time by 8 days

screenshot of the Komi website
See all customer stories

From Inception to IPO

Pay-as-you-go pricing that scales as you grow.

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